1 comment

I am really annoyed with your billing department, I received my free issue

so I sent my cheque in to pay for additional issues, never received anything, then I was sent a snotty letter saying I did not pay and they

were sending me to collections, I sent back the letter and told then I

had paid and how rude they were. I still have not received any more issues

but you cashed my cheque no problem!!!!!!!

I will never ever be buying this magazine again, you people are rude

and I don't appreciate being threatened to be sent to collections!!!!!

Monetary Loss: $20.

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sylvierd
#210730

My name is Sylvie and I work for Reader’s Digest in Customer Care.

I am sorry to learn that you have not received the magazine you ordered.

Unfortunately, you do not mention which magazine this is and I am also unable to lookup your account without more information. I would therefore invite you to visit our website at customercare@rd.com or to call our Customer Care Center at 1-800-308-9281. One of our agents will be most happy to assist you.

Once again, I regret any inconvenience and I hope you will reach out to us very soon so that we can take care of this for you.

Sylvie Robert

E-Care Coordinator

Reader’s Digest

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